PRIVACY POLICY
The trust of our customers is our
most precious asset. Protecting your privacy and safeguarding your
personal and financial information is one of our highest
priorities. The following Privacy Statement explains how Door In
Real Estate collects and protects your information. If you have any
questions that this statement does not address, please contact Door
In Real Estate via e-mail or telephone. By registering with Door In
Real Estate or by using Door In Real Estate’s web-site and services,
you give your consent to the collection and use of personal
information by Door In Real Estate as explained in this statement.
Any dispute over our Privacy Statement is subject to this notice,
our Buyer’s Agreement, our Seller’s Agreement, and any other
agreement you may enter into with Door In Real Estate, including
arbitration of disputes and limitation of damages.
Privacy
Policy Table of Contents:
Why do we gather
information?
There are several very important
purposes which all relate to providing you the optimum buying and
selling experience. We collect information required to register on
the web site, to transact business effectively and to safeguard your
assets and your privacy. We also continually strive to improve our
services and provide you opportunities to use additional products
and services you may find of interest. To do this, we gather
information to help us assess your needs and preferences. This
includes conducting surveys that ask you to provide demographic
information and other means to aid us in anticipating your needs and
satisfying your requests.
What is personal
information?
The information we collect from you
includes, among other things, information required to communicate
with you, including your full name, mailing address, telephone
number, e-mail address, fax number; and to identify who you are,
including Social Security number, driver’s license information
including a photo copy of your driver’s license; employer name and
address. We also collect demographic information when you register
through our web site or request information on our products,
including gender, birth date, occupation, etc. Other personal
information includes transaction history, user name, password,
secret question and answer, financial information such as credit
card and bank account information, site preferences, complaints,
questions and information submitted to us either in person, by
phone, by e-mail or by entry on our web site, web site behavior such
as pages visited or searches requested, Browser information such as
browser version, connection speed, IP address and the presence of
various related plug-ins and tools such as PDF document readers and
media players.
When
and how do we collect personal information?
You directly and voluntarily provide
to us the majority of information we collect. You do this by
completing the registration application and related documentation,
requesting we prepare an offer, listing a property, filling out and
signing purchase contracts and other various forms related to a
purchase, closing on a deal, sending us an e-mail for questions or
comment or submitting information in response to our request for
such information. Other ways we obtain information are by (a)
observing your usage of the web site, (b) providing products and
services to you, and (c) through other sources such as credit
agencies, alliances, and business partners. This information
enables us to effectively coordinate and transact business
effectively as well as offer you products and services that may be
of interest to you.
How do we use
your personal information?
We use personal information only as
appropriate to effectively coordinate and close a transaction as
well as to provide you quality service and security. For example,
Door In Real Estate may use the information collected from you to
verify your identity and contact information. We may also use this
information to establish and set up your user’s section on our web
site, issue a user name and a secure password, maintain your online
folders, records, and transaction history, and contact you with
transaction information, questions, and other requests. This
information helps us transact business effectively, improve our
services to you, customize your browsing experience and inform you
about additional products, services or promotions that may be of
interest to you. We may also use demographic information on our
customers provided by others so that we can effectively coordinate
and close a transaction, and to develop products and services for
our customers. Should you close a transaction or otherwise cancel
any services with us, Door In Real Estate will retain your
information, but only use it to comply with regulatory requirements
and to periodically contact you with valuable offers and promotions.
How
long will you keep my personal information?
Florida law mandates that we keep
certain transaction information for a minimum of five years plus two
years after the conclusion of any litigation. To satisfy our legal
obligations, Door In Real Estate will keep your personal information
for a minimum of the required amount of time, but may keep this
information indefinitely.
What
information will you share with a seller when I submit an offer?
We will only share personal
information needed to effect a sale. You will authorize us to
provide most information we submit to a seller in the form of your
signature on any offer, disclosure or other document needed to
proceed with a transaction we present on your behalf. In addition,
we will provide any additional documentation required to complete a
transaction including a pre-approval letter from a lender to show
your credit worthiness. We will not provide any sensitive
information such as social security numbers, account numbers, and
user name and password without your consent.
What information will you share with buyers when I submit a
listing?
We will only share personal
information needed to affect a sale. You will authorize us to
provide most information we submit to a buyer by signing and filling
out any document required to provide a buyer with information such
as a purchase contract, a seller’s disclosure, and any other
disclosure or document. We will not provide any sensitive
information such as social security numbers, account numbers, and
user name and password without your consent.
Does Door In Real Estate use “cookies” or any other tracking
devises?
We use cookies to make your use of
our web site more convenient and to support our internal business
purposes. A cookie is a piece of information that is transferred to
a User’s hard drive for record-keeping purposes. For example, Door
In Real Estate uses cookies to remember your user name so that you
will not have to re-enter this information each time you visit our
web site. Most browsers are initially set up to accept cookies, but
you can set up your browser to alert you every time a cookie is
offered, letting you decide whether or not to accept it. You can use
and visit our web site with cookies disabled, but you will not
automatically be recognized by the web site upon re-visiting.
Cookies may also be placed by third parties when you access their
sites through a link from this web site. We do not have access to
these cookies, control over such cookies, or any information that
these cookies may contain. Please contact the third-party site for
more information on such cookies. Although we encourage third
parties to adhere to appropriate privacy policies and standards, we
are not responsible for the actions or policies of such parties.
Door In Real Estate may share web site usage information about
visitors to the web site with third parties of its choice for
various purposes. For this purpose pixel tags (also called clear
gifs) may be used to note the pages you've visited. The information
distributed through the use of these pixel tags is not personally
identifiable.
What
information does Door In Real Estate share with alliances and
partners?
Door In Real Estate forges
partnerships and alliances with companies who offer high quality
products and services such as various loan programs, title services,
inspections, and appraisals. Door In Real Estate may share
information with alliances and partners if the information is
required to effectively coordinate and close a deal, provide the
product or service you have requested, or to provide you the
opportunity to participate in the products or services our partners
or alliances offer. In order to ensure that these products and
services meet your needs and are delivered in a manner that is
useful and relevant, Door In Real Estate may share all relevant
personal information with partners and alliances. This allows them
to better understand the offers that are most relevant and useful.
The use of your personal information is limited to the purposes
identified in our relationship with the partner or alliance. Types
of information we share with alliances and partners are name, e-mail
address, mailing address, date of birth, employment status, and
general account and demographic information as well as certain
sensitive information such as social security numbers. Sensitive
information will only be shared when we deem it necessary for a
third party to use such information. For example, we may give your
social security number to a lender to run a credit check. Examples
of partners and alliances may be financial or non-financial
companies, such as banks, lenders, mortgage brokers, inspection
companies, appraisal companies, title companies, and other real
estate related entities.
Do
we share the information collected with any other third parties?
Door In Real Estate does not sell,
license, lease or otherwise disclose your personal information to
any third party for any reason, except as described in this Privacy
Policy. To help us improve our services to you, we may from time to
time engage other businesses to help us to carry out certain
internal functions such as account processing, fulfillment, customer
service, customer satisfaction surveys or other data collection
activities relevant to our business. We may also provide such
parties with customer information from our database to help us to
analyze and identify customer needs and notify customers of product
and service offerings. Use of the information shared is strictly
limited to the performance of the task we request and for no other
purpose.
Periodically, we may invite you to
participate in advertisements, promotions and special offers offered
by Door In Real Estate or by other sponsoring organizations. These
could include lenders, title companies and other real estate service
providers. Your participation may require us to gather and share
your personal information or may require you to supply personal
information to the promotion sponsor. For example, a referral
program may require that we provide your name as a reference to a
prospective customer. It is always your choice whether or not to
participate. All third parties with which we share personal
information are required to protect personal information in a manner
similar to the way we protect personal information. Examples of
information shared are identifying information such as name, mailing
address, e-mail address, telephone number, and information on
account activity. If at any time you choose to purchase a product
or service offered by another company, any personal information you
share with that company will no longer be controlled under our
Privacy Statement. Door In Real Estate also reserves the right to
disclose your personal information where required by law to
regulatory, law enforcement or other government authorities. We may
also disclose your personal information when necessary to protect
our rights or property.
How
does Door In Real Estate protect personal information?
Door In Real Estate takes reasonable
measures to protect the personal information it collects, uses,
stores or discloses. We have implemented physical, technological
and organizational procedures designed to protect the integrity and
security, and to ensure the appropriate use, of your personal
information. These procedures are appropriate to the nature,
sensitivity and format of the personal information collected, used,
stored or disclosed by Door In Real Estate. For example, Door In
Real Estate uses Secure Sockets Layering (SSL) to encrypt your
personal information including your credit card or check card
number, before it travels over the Internet. SSL technology is the
industry standard for secure online transactions.
Does
our Privacy Statement apply to the web sites to which we link?
No. We are not responsible for the
privacy policies or the content of web sites we link to and have no
control of the use or protection of information provided by you or
collected by those sites. Whenever you elect to visit a linked web
site, you may be asked to provide registration or other information.
Please note that the information you are providing is going to a
third party. You should familiarize yourself with the privacy
policy provided by that third party prior to providing them with any
personal information.
How
can I access, change or correct my personal information?
Personal identifying information may
be reviewed, changed or corrected at any time through the User’s
section of our web site. You are responsible for maintaining the
accuracy and completeness of your personal and other information.
We highly recommend that you review your information regularly to
ensure that it is correct and complete. If you have any questions
regarding your personal information, or if you have any other
questions or concerns regarding this privacy policy, please contact
Door In Real Estate.
How
will I know if there are any changes to this Privacy Policy?
Door In Real Estate reserves the
right to change this Privacy Policy from time to time, with or
without notice. If Door In Real Estate makes a change, this Privacy
Policy will be updated accordingly. If Door In Real Estate makes a
material change to this Privacy Policy we may notify you, however,
it is your sole responsibility to remain updated on our Privacy
Policy by periodically reviewing it. Continued use of our web site
or services after any changes to our Privacy Policy have been made
shall constitute your acceptance of such changes. | 
